Manual - OTOBO Administration/Admin Manual OTOBO 11 — Swedish @ OTOBO Translation: Option working hours

Zen

	English	Swedish	Actions
	Agent who owns the ticket
	All agents subscribed to both the ticket's queue and service
	All agents subscribed to the ticket's queue
	All agents subscribed to the ticket's service
	All agents watching the ticket
	All agents with write permission for the ticket
	All recipients of the first article
	All recipients of the last article
	Customer user of the ticket
	Notify users just once per day about a single ticket using a selected transport. If this is the first notification about a ticket, then the notification will be sent. If a notification was already sent before and this option is checked, the OTOBO daemon will check the time the last notification was sent. If there was no notification sent in the last 24 hours, the notification will be sent again.
	Capability to Send Ticket Notifications Only During Working Hours
	A new option has been added to the ticket notification settings. Now, within the recipient's section, an additional field named "Calendar" is displayed.
	Recipient block configuration
	This field allows for the selection of whether notifications should be sent to recipients during working hours or outside of them:
	Selecting the option for working hours will result in notifications being sent only during the established work schedule.
	Option working hours
	Conversely, choosing the non-working hours option will result in notifications being sent outside of the defined working hours.
	Option outside working hours
	Ticket Notification Methods
	Ticket Notification Settings - Notification Methods
	Notification Text
	Ticket Notification Settings - Notification Text
	Ticket Notification Variables
	For example, the variable ``<OTOBO_TICKET_TicketNumber>`` expands to the ticket number allowing a template to include something like the following.
	Use of regular expressions as a filter do not work here.
	External Interface
	TODO: This part of the documentation is out out of scope and needs someone to help updating the changes introduced with the latest releases.
	The need to transport valuable information about service to users is a major one for a service desk. Not always is it possible or plausible to do this via a corporate internet. The customers of a service desk need a one-stop solution for all their service needs.
	OTOBO provides access to create and manage demands, as well as receive valuable information such as the service catalog and knowledge base.
	The following chapter describes the administration tools needed to implement corporate identity and manage language-based content.
	Custom Pages

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String added in the repository

English

Swedish 0 characters edited Current translation Empty

a year ago

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Glossary

English	Swedish
No related strings found in the glossary.

String information

Source string location

../../content/administration-area/communication-notifications/ticket-notifications.rst:278

String age

a year ago

Last updated

a year ago

Source string age

a year ago

Translation file

locale/sv/LC_MESSAGES/content.po, string 877

Shortcut	Action
`?`	Open available keyboard shortcuts.
`Alt` + `Home`	Navigate to the first translation in the current search.
`Alt` + `End`	Navigate to the last translation in the current search.
`Alt` + `PageUp` or `Ctrl` + `↑` or `Alt` + `↑` or `Cmd` + `↑` or	Navigate to the last translation in the current search.
`Alt` + `PageDown` or `Ctrl` + `↓` or `Alt` + `↓` or `Cmd` + `↓` or	Navigate to the next translation in the current search.
`Ctrl` + `Enter` or `Cmd` + `Enter`	Submit current form; this works the same as pressing Save and continue while editing translation.
`Ctrl` + `Shift` + `Enter` or `Cmd` + `Shift` +`Enter`	Unmark translation as Needing edit and submit it.
`Alt` + `Enter` or `Option` + `Enter`	Submit the string as a suggestion; this works the same as pressing Suggest while editing translation.
`Ctrl` + `E` or `Cmd` + `E`	Focus on translation editor.
`Ctrl` + `U` or `Cmd` + `U`	Focus on comment editor.
`Ctrl` + `M` or `Cmd` + `M`	Shows Automatic suggestions tab.
`Ctrl` + `1` to `Ctrl` + `9` or `Cmd` + `1` to `Cmd` + `9`	Copies placeable of a given number from source string.
`Ctrl` + `M` followed by `1` to `9` or `Cmd` + `M` followed by `1` to `9`	Copy the machine translation of a given number to current translation.
`Ctrl` + `I` followed by `1` to `9` or `Cmd` + `I` followed by `1` to `9`	Ignore one item in the list of failing checks.
`Ctrl` + `J` or `Cmd` + `J`	Shows the Nearby strings tab.
`Ctrl` + `S` or `Cmd` + `S`	Focus on search field.
`Ctrl` + `O` or `Cmd` + `O`	Copy the source string.
`Ctrl` + `Y` or `Cmd` + `Y`	Toggle the Needs editing checkbox.
`→`	Browse the next translation string.
`←`	Browse the previous translation string.